7 Most Common Gate Operator Problems

1.

 

  • The Gate is not Moving or Making Any Sound

 

  • Check if your break and switch are properly working
  • Check the outlet that the gate machinery is plugged into. Try and use some other device to see if it will work while being plugged into the same Receptacle.
  • Check your outlets to see if any of them have been tripped. Be sure to check all because if the ground fault interrupter is tripping this is probably preventing power to travel to the outlet in which you have the gate operator plugged into.
  • The problem could also just be that you’re remote control has been broken. It’s batteries have probably died or it’s just the right time to replace it with a new one.

 

  1. The Gate Does Not Stop Where It’s Supposed To

If your gate operator is not meeting the designated stopping point, the limit switch nut or cam is failing to hit the limit switch at the specific set time. If you have a sliding gate, you’ll see that a lever is holding the limit nut in place. It’s riding the inside the slots of the limit nut almost like a rolling wave. Press the back of the lever and roll the limit nut until it hits the limit switch and that will solve your problem by putting it back to it’s designated place.

 

  1. Gate Does Not Open Unless Someone is Standing Next to it.
  • One Possible reason for this issue could be the antenna had been cut or was shortened. Try to rearrange your antenna and put it as high as you can for better signal and be sure that it does not touch any other piece of metal as this will interrupt the signal.
  • Another issue with this could be that there is another transmitting source that is interfering with yours. Check to see if there is another local source next to yours that is causing this issue. This could be another radio station, a military base, or even an airport or some sort of flight path. If you do happen to have these buildings being the interruption of your signal, you will then have to get your hands on a special radio receiver and antenna for your gate opener.
  • Check the brand of your radio receiver. Look for a name such as Multi Code, Linear, Liftmaster, or megacode. Your remote control should have the same brand name, and once you press the button on your remote control you should hear a clicking noise which means its getting the signal command.

 

  1. The Gate Doesn’t Close
  • Check to see if there is something blocking the gate physically. Check the wheel’s and their bearings as well. Make sure that nothing is broken or loose that could cause any potential hazards. Check the entrapment protection device (Photo Eye Sensor) and make sure that it is aligned to the reflector and that nothing is blocking the reflecting signal it is receiving from the photo eye itself.

 

  • If this still does not fix the issue, proceed to the next step. If you have a slide Gate opener, remove the chain. If you have a swing gate opener, remove the swing gate arm. Try to manually open and close the gate, if you succeed at opening and closing it then nothing is preventing it from malfunctioning physically. That means the issue would be coming from the machinery like the control board most likely. It would then be recommended to call a professional technician for help.

 

  1. Remote Controller Doesn’t Work
  • On most remote controls, you’ll see that there is a red light on the top part of the controller. When you press the button that sends the command signal to open the gate operator the red light should blink as you press it to signify that it works. If it didn’t light up when you pressed it then try replacing the current batteries with new ones. If after replacing the old batteries and the controller still does not work, it simply means that it has reached its expiration date and it’s time for a new remote control. You can contact your technician and they will replace and program your new remote control for you.

 

  1.  MANUAL RELEASE MODE
  • Yes, your gate is supposed to be functioning automatically but there will be situations where you will have to put your gate into manual mode. Sometimes the power will go out in your home/area, or your gate is not operating correctly because you didn’t do your every 6 month annual service. Most gate operators have a Foot Pedal that allows you to operate your gate manually when these type of situations come up. You should have a manual release key and your gate should have been tested manually during the installation.

Gate Operator Care for Weather Changes

 

We are in the middle of Fall and Winter is right around the corner creeping up on us. Soon enough, it’ll be that time of year when your gate operators and compatible safety devices need to be checked thoroughly. We have prepared a list of things that need to be checked and maintained. The safety checklist is divided into types of Gate Operators you use whether its Slide Swing or Overhead machinery, we have you covered.

Slide Gate Operators:

  • Lubrication is essential for the smooth operation of Slide Gate Operators. One needs to make sure that chains and rolling wheels are properly lubricated.
  • Safety devices such as safety loops, safety photo eyes, safety rubber sensors need to be examined and photo eyes should have covers or hoods to prevent rain water from going in as it can malfunction it.

 

Swing Gate Operators: 

  • Hinges need to be lubricated in Swing Gate Operators to ensure maximum efficiency
  • Safety devices and photo eyes need to be covered so water from melted snow or rain water, does not get in
  • Just a visual inspection of your system can help you pinpoint any problems in the Operator, safety device or related accessories

Overhead Gate Operators:

  • Overhead Gate Operators need to be inspected by a professional to make sure track rollers are in good working condition
  • Jam track power arms need to be lubricated. Kicker rollers should be in place to prevent the gate from closing so far in.

 

These are just some general tips one needs to follow in order to make sure the gate operators are in top shape and safe to operate.

 

Gate Safety Installation and Maintenance

 

GATE SAFETY:

Automated Gate Systems provide it’s owner comfort and security. Anyhow, because these machines can operate a great amount of force, it is critical that you fully understand how a proper design set up installation and maintenance reduce possible hazards in relation with gates and automatic gate operators. In recent blog posts we have covered some basic signs to watch out for that relates to safety and warranty, and in this post we’ll be getting a little bit more into detail with additional information.

 

MOVING GATE CAN CAUSE SERIOUS INJURY OR DEATH:

I’m pretty sure we’ve all seen this sign (as shown above) before. If not your installer should be sticking this on either side of your gate when operating automatically.  As a heads up, it is the owner’s and user’s responsibility to be aware of potential hazardous situations in relation with an automatic gate system and take appropriate steps to reduce any risk of injury. MAKE SURE YOU READ THE IMPORTANT SAFETY INFORMATION found in your gate operators’ manual for more details and safety requirements alongside with this blog post!

REMEMBER:!!  ANY AND ALL AUTOMATIC GATE SYSTEMS MUST COMPLY WITH SPECIFIC SAFETY STANDARDS AND LOCAL CODES. For reference check out the previous blog post covering the importance of SAFETY REQUIREMENTS AND UL325!! Check it out here 

https://usgatesupply.com/is-your-automatic-gate-an-asset-to-your-property-or-a-liability/

Technician assembled practice switchboard Automatic Gate

 

INSTALLATION AND MAINTENANCE:

Be sure to follow the manufacturer’s recommended maintenance record and ask your professional installer about a service deal. Here are the following necessities you should add to your checklist:

 

  • Check all entrapment protection devices following the rules of the manufacturer’s maintenance procedure.

 

  • Check that the gate is aligned or leveled. Open and close the gate manually to make sure its rolling smoothly. (Refer to the gate operator manual to know how to turn off the power and move the gate physically).
  • Examine the gate hardware on a regular basis. Tighten any small screws that may end up becoming loose and replace any damaged or rusty parts. Treat your gate operator as if you would treat your vehicle.

 

  • Before your professional installer leaves the site, test and make sure all functions work properly. Like the safety motion sensor and any other external features to make sure the gate opens and returns upon striking an object.

 

  • Make sure you receive instructions on operating your gate system by your installer, safety manual or the person who sold it to you. To save yourself any inconvenience, learn how to reset the gate operator, turn off/on power, and manually open the gate.
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